COMPUTD and Callosseum Present Advanced Workforce Scheduling at CCW 2026 

At CCW 2026 in Berlin, one of Europe’s leading events for contact center technology, COMPUTD and Callosseum presented APOLLO Scheduler, an advanced workforce scheduling engine designed for complex contact center and BPO operations.

Traditional workforce management systems often generate schedules that require significant manual correction before they become operational. This occurs because many scheduling engines apply constraints sequentially, which creates conflicts that planners must resolve manually.   

APOLLO Scheduler addresses this structural limitation by converting forecasts, skills, availability, labor rules, and employee preferences into a single integrated optimization model that generates complete agent-level schedules automatically.   

The system was engineered by COMPUTD in collaboration with Callosseum to support modern contact center environments where scheduling complexity continues to grow. 

Read more about our presence at CCW Berlin and the technology behind APOLLO Scheduler.