Earlier this year, COMPUTD participated in CCW 2024, the international congress for innovative customer dialogue. Held live at the ECC in Berlin, this event took place from February 24th to 27th for the congress and from February 25th to 27th for the exhibition. It brought together industry leaders to share and explore the latest trends in customer service.
COMPUTD, expert in AI consulting and technology solutions, showcased how businesses can improve performance with custom AI solutions. Our team, specializing in AI, data science, and machine learning, emphasized the importance of collaboration and innovation in driving business success.
One of the key moments was our CEO, Marcell Igneczi, delivering a keynote on our project “Voice of the Customer” for the Mercedes-Benz Customer Assistance Center in Maastricht. His speech highlighted how AI is revolutionizing customer feedback systems to enhance service quality and customer satisfaction.
The event was a fantastic opportunity for networking. Our team connected with other professionals, sharing ideas and building relationships that will help drive future projects.
CCW 2024 was a great platform for COMPUTD to highlight its expertise and commitment to improving customer service through AI. We left the event inspired and ready to continue pushing the boundaries of what’s possible with AI.
