The joint project with Callosseum demonstrates how AI can transform call center operations, making them more efficient, responsive, and customer-centric. The collaboration between COMPUTD and Callosseum was highlighted, showcasing the development of cutting-edge AI solutions for the call center industry.
A key highlight of the event was the presentations by both CEOs, Marcell Ignéczi & Vladica Mitrovic, who spoke together on AI and nearshoring. They shared their insights and vision for the future of call center operations, emphasizing the importance of innovation and collaboration in driving industry advancements.
The event provided an excellent opportunity for professionals to connect, share ideas, and build relationships that will drive future collaborations and projects.