CCW 2025

COMPUTD & Callosseum

February 25th-27th 2025

COMPUTD and Callosseum showcased their joint AI-driven solution at CCW 2025, aimed at enhancing call center efficiency and customer experience. The event highlighted the power of collaboration between COMPUTD, an expert in AI consulting and technology solutions, and Callosseum, a leading call center from Serbia.

Innovative AI Solutions for Call Centers

COMPUTD and Callosseum presented their collaboration, demonstrating how AI can revolutionize call center operations. The innovative solution showcases practical applications of AI in real-world call center scenarios, improving efficiency, customer experience, and agent performance.

 

The joint project with Callosseum demonstrates how AI can transform call center operations, making them more efficient, responsive, and customer-centric. The collaboration between COMPUTD and Callosseum was highlighted, showcasing the development of cutting-edge AI solutions for the call center industry.

A key highlight of the event was the presentations by both CEOs, Marcell Ignéczi & Vladica Mitrovic, who spoke together on AI and nearshoring. They shared their insights and vision for the future of call center operations, emphasizing the importance of innovation and collaboration in driving industry advancements.

The event provided an excellent opportunity for professionals to connect, share ideas, and build relationships that will drive future collaborations and projects.

Team members on this event

Rick Giesen

Marketing and Communications Specialist